Custom web applications: when they pay off and what they cost

Off-the-shelf software is often the right choice. Sometimes it does not fit, though: processes can only be mapped with workarounds, data is entered twice, or you pay for a big package and use two of its features. That is when a custom web application can pay off.

• Staff regularly copy data by hand between systems or spreadsheets.
• A process depends on a spreadsheet that only one person really understands.
• Your existing software cannot be adapted to an important step.
• Customers or partners keep asking for information that is already in the system.

• Small internal tools: an input form, a report, an approval process. Often done in a few days.
• Automation: imports, exports and interfaces that keep data in sync between shop, ERP, accounting and other systems
• Management software: for orders, equipment, appointments or documents, for example
• Customer portals: customers see the status of their orders, download documents and maintain their own data
• Calculators and configurators: price calculation or product configuration on the website
• B2B features: customer-specific prices and approvals, often combined with Magento 2

1. Conversation: you describe the process as it is today and where it gets stuck.
2. Scope: I propose a first version that solves the most important problem and give you the price in writing.
3. Implementation: you see interim versions and can give feedback early.
4. Operation: I hand over the application with documentation, run it if you like and take care of updates.

The price depends on the scope, so I only quote after we have talked, but then it is binding.

I have been working on online shops and web applications for more than 15 years, and I also use AI tools in development. They are a tool, not a replacement for an expert: the design and the decisions stay with me, and I read, understand and test every change before it goes live. I pay the same attention to standards, security and performance as on any other project.

The tools take routine work off my hands, which makes me faster than I used to be. That makes even small projects affordable that would not have paid off for a small business a few years ago. The application belongs to you, and you are not tied to a monthly licence.

A practical example of what this can look like: closures in public transport, with a demo to try (in German).

If you have a process that costs you time, describe it to me.